1. Acceptance of Terms
These Terms of Service ("Terms") are a legally binding agreement between Dror Property Solutions
("Dror", "Company", "we", "our", or "us") and the individual, company, organization, or legal entity
accessing, registering for, subscribing to, or using any Dror product or service ("User", "you", or "your").
By accessing, registering for, subscribing to, logging into, submitting information through, or using any
Dror product or service, you agree to be bound by these Terms and all related agreements.
These Terms incorporate by reference Dror’s Privacy Policy, End-User License Agreement, Billing and Subscription
Agreement, Electronic Signature and Consent Agreement, Payment Processing and Invoicing Agreement, marketplace
terms, order forms, and any other applicable product-specific or service-specific terms.
If you are using Dror on behalf of a company or organization, you represent that you have authority to bind that
company or organization to these Terms.
2. Products and Services Covered
These Terms apply to the entire Dror ecosystem, including:
- Dror Inspect — inspection scheduling, agreements, reporting, invoicing, client portals, and inspection management tools.
- Dror Manage — property management, units, tenants, owners, leases, maintenance, documents, payments, and related workflows.
- Dror Connect — real estate CRM, lead tracking, agent tools, brokerage tools, property listings, and communications.
- Dror Marketplace — public profiles, property listings, service listings, lead generation, advertising, booking requests, and marketplace visibility.
- Dror Repair — vendor, contractor, estimate, work order, maintenance, repair, and service request tools.
- Any current or future Dror websites, applications, portals, modules, APIs, integrations, tools, or services.
3. Eligibility and Authority
You must be at least eighteen (18) years old and legally capable of entering into binding agreements to use Dror.
If you use Dror for a business, company, brokerage, inspection company, property management company, contractor,
vendor, agency, or other organization, you represent that you are authorized to create the account, submit information,
accept agreements, and bind that organization.
4. User Accounts and Security
You are responsible for maintaining accurate account information, protecting login credentials, managing authorized users,
and controlling access to your account.
You are responsible for all activity under your account, including activity by employees, contractors, agents,
administrators, inspectors, property managers, vendors, or other users you authorize.
You agree to notify Dror immediately of unauthorized access, compromised credentials, suspected account misuse, or any
security issue involving your account.
5. Acceptable Use
You agree to use Dror only for lawful business purposes and in compliance with all applicable laws, regulations,
licensing requirements, professional rules, payment rules, privacy obligations, and third-party rights.
You may not:
- Use Dror for unlawful, fraudulent, deceptive, abusive, or harmful purposes;
- Upload malware, viruses, harmful code, or unauthorized scripts;
- Scrape, harvest, crawl, extract, or collect data through automated means without written authorization;
- Attempt to bypass access controls, subscription limits, billing controls, or security protections;
- Reverse engineer, copy, reproduce, resell, sublicense, or exploit the platform;
- Use Dror to build, benchmark, train, support, or develop a competing product or service;
- Misrepresent identity, authority, licensing status, insurance status, listings, services, or qualifications;
- Violate intellectual property, privacy, publicity, consumer protection, telecommunications, advertising, or payment laws;
- Interfere with platform performance, security, availability, infrastructure, or other users.
6. Marketplace Listings, Profiles, Reviews, and Leads
Dror Marketplace and related public-facing features may allow users to publish company profiles, service listings,
property listings, advertisements, reviews, photos, descriptions, pricing, availability, contact options, and lead forms.
You are solely responsible for the accuracy, legality, authorization, fairness, and compliance of all marketplace content,
advertisements, reviews, listings, images, pricing, availability, and public representations.
Dror may remove, hide, restrict, reject, or modify marketplace content if we believe it violates these Terms, applicable law,
third-party rights, professional standards, advertising rules, or marketplace quality standards.
Dror is not a party to transactions, contracts, inspections, leases, sales, rentals, repairs, contractor services, vendor services,
property management relationships, brokerage relationships, or other arrangements created between users or third parties through
the marketplace.
7. Subscriptions, Billing, and Paid Services
Certain Dror products and features require paid subscriptions, usage fees, additional user fees, marketplace fees,
advertising fees, featured placement fees, communication fees, transaction fees, add-on fees, or other charges.
By selecting a plan, adding paid features, authorizing users, publishing paid listings, using paid services, or providing
a payment method, you authorize Dror and its payment processors to charge applicable fees.
Subscription and billing matters may also be governed by Dror’s Billing and Subscription Agreement, order forms,
pricing pages, and related terms.
8. Payment Processing and Invoicing
Dror may provide tools for invoicing, payment requests, subscriptions, rent collection, inspection payments, deposits,
marketplace fees, repair payments, advertising fees, transaction fees, and other financial workflows.
Payments may be processed by third-party processors, including but not limited to Stripe. Dror is not a bank, money transmitter,
escrow agent, payment processor, lender, insurer, or financial institution.
You are solely responsible for payment amounts, invoice accuracy, refunds, disputes, chargebacks, taxes, authorizations,
accounting treatment, compliance, and transaction-related obligations.
9. User Content and Data
You retain ownership of content and data you submit to Dror, subject to the rights granted in these Terms and related agreements.
You grant Dror a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, transmit, display,
distribute, modify, and use your content and data as necessary to provide, operate, maintain, secure, improve, and support
the Dror ecosystem.
You are solely responsible for the accuracy, legality, completeness, authorization, and appropriateness of all information,
files, reports, listings, reviews, communications, invoices, agreements, photos, documents, and other content submitted
through Dror.
10. Dror Intellectual Property
Dror owns all rights, title, and interest in and to the platform, software, source code, object code, workflows,
interfaces, designs, templates, reports, documentation, trademarks, branding, graphics, icons, databases, processes,
and related intellectual property.
You receive only a limited right to access and use Dror according to these Terms and applicable subscription terms.
No ownership rights are transferred to you.
11. AI, Automation, and Generated Content
Dror may provide artificial intelligence, automation, summaries, suggestions, templates, classification tools,
report assistance, message assistance, listing assistance, pricing assistance, or other automated features.
AI-generated and automated output may be incomplete, inaccurate, outdated, inappropriate, or unsuitable for your specific
purpose. You are solely responsible for reviewing, verifying, editing, and approving all AI-generated or automated output.
Dror does not provide legal, tax, accounting, financial, inspection, brokerage, property management, construction,
engineering, insurance, appraisal, or other professional advice through AI or automation.
12. Cross-Product Integrations and Data Sharing
Dror is designed as an integrated ecosystem. Information may move between Dror Inspect, Dror Manage, Dror Connect,
Dror Marketplace, Dror Repair, and future Dror products to provide connected functionality.
Cross-product integrations may support authentication, lead routing, scheduling, invoicing, reporting, marketplace
publication, vendor management, customer relationship management, property management, inspections, repairs,
analytics, security, and support.
13. Third-Party Services
Dror may rely on third-party providers for hosting, payments, email, SMS, analytics, mapping, geocoding, identity verification,
fraud prevention, background checks, screening, storage, electronic signatures, support, and other integrations.
Third-party services may be subject to separate terms, fees, restrictions, privacy policies, underwriting requirements,
availability, and compliance obligations.
Dror is not responsible for third-party outages, delays, errors, processor decisions, account holds, service interruptions,
fees, data practices, or compliance requirements.
14. Product-Specific Responsibilities
Dror Inspect
Users are solely responsible for inspection agreements, findings, reports, photos, recommendations, pricing, client communications,
licensing, insurance, and compliance with inspection laws and standards.
Dror Manage
Users are solely responsible for property operations, leases, notices, tenant communications, owner communications, rent charges,
maintenance handling, landlord-tenant compliance, accounting records, and property management obligations.
Dror Connect
Users are solely responsible for real estate licensing, brokerage compliance, disclosures, client relationships, leads,
communications, listings, advertising, and transaction-related activities.
Dror Marketplace
Users are solely responsible for marketplace listings, public profiles, advertisements, service descriptions, property descriptions,
availability, pricing, photos, reviews, lead responses, and transactions with third parties.
Dror Repair
Users, contractors, and vendors are solely responsible for estimates, work orders, workmanship, permits, licensing, insurance,
warranties, service quality, safety, customer disputes, and repair-related obligations.
15. Suspension and Termination
Dror may suspend, restrict, downgrade, or terminate access to any product or service, with or without notice, if:
- You violate these Terms or any related agreement;
- You fail to pay required fees;
- Your activity creates legal, financial, security, operational, or reputational risk;
- You misuse the platform or violate applicable law;
- A third-party provider, payment processor, regulator, court, or law enforcement authority requires action;
- Continued access could harm Dror, other users, consumers, customers, tenants, vendors, contractors, or third parties.
Termination does not relieve you of payment obligations, indemnification obligations, confidentiality obligations, or provisions
intended to survive termination.
16. Warranty Disclaimer
THE DROR PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SECURITY,
AVAILABILITY, AND COURSE OF PERFORMANCE.
DROR DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, COMPLETE, ACCURATE, COMPATIBLE, OR SUITABLE
FOR YOUR PARTICULAR PURPOSES.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROR SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY,
PUNITIVE, ENHANCED, OR SIMILAR DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST GOODWILL, LOST BUSINESS OPPORTUNITIES,
LOST CUSTOMERS, TRANSACTION FAILURES, MARKETPLACE LOSSES, PAYMENT DISPUTES, OR SERVICE INTERRUPTIONS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR ANY DROR
PRODUCT OR SERVICE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO DROR FOR THE APPLICABLE SERVICE DURING THE TWELVE (12)
MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
18. Indemnification
You agree to indemnify, defend, and hold harmless Dror, its owners, officers, directors, employees, contractors, affiliates,
representatives, vendors, licensors, and agents from and against any claims, demands, liabilities, damages, judgments, losses,
costs, penalties, fines, settlements, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- Your use or misuse of Dror products or services;
- Your data, content, listings, profiles, reviews, reports, communications, invoices, documents, or transactions;
- Your violation of these Terms or any related agreement;
- Your violation of law, licensing requirements, payment rules, privacy obligations, professional standards, or third-party rights;
- Disputes involving customers, clients, tenants, owners, buyers, sellers, agents, brokers, inspectors, contractors, vendors, employees, or third parties.
19. Governing Law, Venue, and Class Action Waiver
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard
to conflict of law principles.
Any legal action or proceeding arising out of or relating to these Terms or any Dror product or service shall be brought
exclusively in the state or federal courts located in Pennsylvania, and you consent to the personal jurisdiction and venue of such courts.
To the fullest extent permitted by law, any dispute shall be brought only in an individual capacity and not as a plaintiff,
claimant, class member, or representative in any class action, collective action, representative action, consolidated action,
private attorney general action, or mass proceeding.
